Under the Code of Expectations for Consumer Engagement by health entities, Health New Zealand | Te Whatu Ora is required to place consumers, whānau and communities at the heart of design, development, and monitoring of health services.
Health NZ is creating four Regional Consumer Councils to strengthen consumer feedback and enable learnings to be applied consistently across healthcare networks. The four Councils will cover Te Waipounamu, Central, Te Manawa Taki and Northern regions. They will be in place by 1 July 2024.