Tell us what you think

Compliments, comments and complaints

• We value feedback from patients and families  on the service they received and their patient experience
• Your feedback and suggestions help us to make sure we provide the best possible care
• If you have a compliment, suggestion, criticism or complaint we’d like to hear about it
• What will happen with your Complaint?

Contact our Quality team

• Phone: (09) 486 8920 Ext 43153
• Email: complete our customer feedback form

• By Post:
  Waitemata District Health Board
  Quality Team
  Private Bag 93-503
  Takapuna
  AUCKLAND 0740
• You can also enter your feedback into the complaints, suggestions and compliments box in the main foyer

• Where an investigation is required we aim to complete it within 14 calendar days